It’s an annoying situation like when you are playing your favourite game on Steam or Origin and suddenly notice that the PS4 Controller Keeps Disconnecting From PC. It’s a common issue with both USB and Bluetooth Controllers. I saw some of my friends' controllers disconnect some seconds after connecting it or it disconnects randomly.
Why does it happen?
Ps4 controller disconnecting from pc can happen for multiple reasons. It could be because of outdated drivers, broken USB ports or issues with the operating system or even broken controller. Don’t worry, after reading the whole article you can get an idea on how you can fix the issue.
Bluetooth PS4 Controller disconnecting from PC
This issue is mostly faced by the person who is using a Bluetooth controller.
Sometimes when you connect your controller, your system may fail to install the bluetooth drivers. So it’s a wise decision to install the drivers before plugging or connecting your controller.
Note: This solution is not a one time solution. You may need to follow the process whenever you connect your controller.
Step 1 : Open the control panel and click on Device and printers. Look for your controller and right-click on it. Select Remove device if the controller is connected.
Step 2 : Controller is not connected to your PC? Then Open the bluetooth settings and then click on “add bluetooth device”. Press the Playstation button and the share button on the controller at the same time to turn on the bluetooth pairing mode. You will notice the controller will start flashing light when you press the both buttons for a few seconds. Your PC will detect your controller. (Don’t click on Next)
Step 3 : Once your PC detects the controller, right-click on it and then select the “properties”. A dialog box will pop up and then select the checkbox “drivers for keyboard, mouse, etc. Then click on “apply” and then click “OK”.
Step 4 : After installing the drivers, click the Bluetooth icon in the system tray and right-click on it. Now click on “Allow a device to connect”. Then follow on-screen instructions to complete the process. Once it’s connected, it will not disconnect again while you are playing games.
If this method doesn’t work, try to update the bluetooth drivers or you can try to download the bluetooth adapters drivers from the manufacturer's website instead of the ones provided by your operating system. Then repeat the steps mentioned above.
USB PS4 Controller disconnecting from PC
Firstly, you need to find out what’s causing the issue.
Connect your controller and don’t touch or move it. Just wait a few seconds and check if disconnects or not. If it doesn’t disconnect then the problem may be with the cable or loose usb port. Try changing the cable or plug it in another usb port. If you are using a passthrough port which is found in a monitor or keyboard, then try to connect it from the direct ports in the cpu.
Using the Dualshock 4 Windows program? You will need to install the latest version. You can find it on Github. Make sure you have deleted the old folder of your DS4 Windows.
You can also try by turning off the DS4 of the controller and use it as a regular controller. If you plugged the controller after launching the game. Then exit the game and then connect the controller again and then relaunch the game. Changing or connecting the controllers when you are in the game can cause the issue too.
PS4 Controller on PC Keeps Disconnecting While Gaming on Steam
I saw in some forums, few people facing the issue while playing games on steam. You can follow the quick solution to solve the issue.
Step 1 : Open Steam and go to the settings. Then go to the controller and then click on the general controller settings.
Step 2 : Check the controller type you have. For the ps4 controller, select the playstation configuration support.
Step 3 : Click on the controller shutdown time and then select the “Never”. By default it may set to 15 Minutes.
If this method doesn’t work. Then try disabling the Hid-compliant game controller in the device manager under the Human interface Devices.
Still doesn’t work the mentioned solutions on PS4 controller losing connection?
- Make sure the controller is charged.
- Try to reinstall the windows.
- For testing, try a different controller.
- Check if you are using a USB 3.0 slot.